DOWNTOWN SUITES POLICIES
FOR Kodaňská 13

Following house rules apply to all apartments at all residences of DownTown Suites Prague and CityWest Apartments.

Accommodation can be ordered electronically on our website, by e-mail, or by phone, or through a third party reservation system.

It is possible to accommodate only persons who can prove a valid identity document (ID card, passport).

The landlord reserves the right not to accommodate unannounced persons, including children.

Accommodation of pets is possible only by prior arrangement with the landlord and only for a special fee.

If the stay does not start on the agreed day, the right to the agreed accommodation expires without compensation.

The use of accommodation is only for a period agreed in advance between the landlord and the accommodated.

Arrival is possible on the day of the start of the stay at DownTown Suites anytime between 14:00–24:00 and at CityWest Apartments anytime between 16:00–24:00. On the day of the end of the stay the accommodated person is obliged to leave the room by 11:00 (by mutual agreement it is possible to adjust the time of arrival and departure).

Smoking is strictly prohibited in all apartments and inside the residence. In the event of a breach of this obligation, the landlord has the right to charge the guest a contractual penalty of € 100 for each such breach.

In the period from 22:00 to 07:00, the accommodated person is obliged to observe a night's rest.

Parties and celebrations are strictly forbidden.

In case of causing damage, the accommodated person is obliged to compensate this damage in full before departure.

The landlord is not liable to the guest for damages that he did not cause.

The guest is obliged to comply with all the above rules. In case these rules are violated, the landlord has the right to terminate the accommodation immediately without any claim for refund.